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Privacy Policy of ShopToday.pk

At ShopToday.pk, we respect your privacy and are committed to protecting the personal information you provide while using our website and placing orders with us. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

  • Your full name
  • Phone number and WhatsApp number
  • Email address, if provided
  • Shipping and billing address
  • Order and product details
  • Payment confirmation information

This information is collected only when necessary to process your order, communicate with you, arrange delivery, provide customer support, and improve our services.

2. Order Confirmation & Advance Payment

To confirm an order placed on ShopToday.pk, customers are required to pay an advance confirmation amount of Rs. 350.

The advance payment helps us verify genuine orders and allows us to proceed with order processing and shipment. An order may remain unconfirmed until the required advance payment has been received and verified.

The remaining order amount will be payable through Cash on Delivery (COD) at the time the parcel is delivered.

For example, if the total order value is Rs. 2,000 and Rs. 350 has been paid in advance, the remaining Rs. 1,650 will be payable upon delivery.

3. Order Verification & Customer Contact

After an order is placed, our team may contact the customer through phone, WhatsApp, SMS, or email for legitimate order-related purposes, including order verification, advance payment instructions, address confirmation, delivery updates, and customer support.

By providing contact information while placing an order, the customer authorizes ShopToday.pk to use those details for communications reasonably necessary to process and fulfill the order.

4. How We Use Your Information

Your personal information may be used to:

  • Confirm and process your order
  • Verify advance payments
  • Arrange shipment and delivery
  • Contact you regarding your order
  • Provide customer service and support
  • Prevent fraudulent, fake, or unauthorized orders
  • Maintain appropriate transaction and order records

5. Sharing of Information

ShopToday.pk does not sell or rent customers' personal information to third parties. We may share necessary information with trusted service providers, including courier and delivery companies, payment service providers, and other parties involved in processing or delivering your order.

Only the information reasonably required to provide the relevant service will be shared.

6. Payment Information

Customers should only make advance payments using the payment methods or account details officially provided by ShopToday.pk. We may retain payment confirmation details for order verification, accounting, fraud prevention, and customer support purposes.

7. Data Security

We take reasonable administrative and technical measures to protect customer information against unauthorized access, misuse, loss, alteration, or disclosure. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

8. Third-Party Services

Our website may use third-party services for analytics, payment processing, communication, shipping, or other operational purposes. These third parties may process information according to their own privacy policies and applicable laws.

9. Policy Updates

ShopToday.pk reserves the right to update this Privacy Policy when necessary. Any changes will be published on this page, and the updated policy will become effective upon publication unless otherwise stated.

10. Contact Us

If you have any questions regarding this Privacy Policy, your order, or the advance payment requirement, please contact us through the official contact details provided on ShopToday.pk.

By placing an order on ShopToday.pk, you acknowledge that you have read and understood the applicable order confirmation and payment requirements.