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Terms & Conditions

Welcome to ShopToday.pk. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms & Conditions.

1. General Terms

By using ShopToday.pk, you confirm that the information you provide while placing an order is accurate and complete. We reserve the right to refuse, cancel, or hold any order if the information provided is incomplete, incorrect, suspicious, or cannot be verified.

2. Order Confirmation

Placing an order on ShopToday.pk does not automatically guarantee confirmation or shipment. Orders are processed after successful verification by our team.

Our team may contact you by phone, WhatsApp, SMS, or email to verify your order, shipping address, payment, or other order-related information.

3. Rs. 350 Advance Payment Requirement

To confirm an order, customers are required to pay an advance amount of Rs. 350.

This advance payment is required as part of our order confirmation process and helps us reduce fake, incomplete, and unclaimed orders.

An order will not be considered confirmed until the required Rs. 350 advance payment has been received and successfully verified by ShopToday.pk.

4. Cash on Delivery (COD)

After the required advance payment has been received, the remaining balance will be payable through Cash on Delivery (COD) when the parcel is delivered.

For example, if your total order amount is Rs. 2,000 and you have already paid Rs. 350 in advance, the remaining Rs. 1,650 will be payable at the time of delivery.

5. Advance Payment Verification

Customers must make the advance payment only through payment methods or account details officially provided by ShopToday.pk.

We may request reasonable payment confirmation information, such as a transaction reference or payment screenshot, to verify the payment before confirming the order.

6. Incorrect or Fraudulent Payment Claims

Providing false payment information, edited payment screenshots, incorrect transaction details, or any other misleading information may result in immediate cancellation of the order.

7. Product Information

We make reasonable efforts to display product descriptions, images, prices, and other information accurately. However, minor differences in product packaging, color, design, or appearance may occur due to manufacturer updates, photography, screen settings, or product batches.

8. Pricing & Availability

Product prices and availability may change without prior notice. If a pricing, stock, or listing error affects an order, we may contact the customer before processing the order.

9. Shipping & Delivery

Delivery times are estimates and may vary depending on the customer's location, courier operations, public holidays, weather conditions, or other circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address and an active contact number.

10. Refused or Unclaimed Parcels

Customers should place orders only when they genuinely intend to receive them. Repeated refusal of confirmed orders, provision of incorrect delivery information, or failure to receive parcels may result in restrictions on future Cash on Delivery orders.

11. Order Cancellation

Customers should request cancellation as soon as possible. If an order has already been processed, packed, or handed over to the courier, cancellation may not always be possible.

ShopToday.pk reserves the right to cancel an order where necessary, including in cases involving payment verification issues, incorrect customer information, suspected fraud, stock unavailability, pricing errors, or delivery limitations.

12. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are subject to the applicable Return & Refund Policy published on ShopToday.pk. Customers should review that policy before placing an order.

13. Customer Communication

By placing an order and providing your contact information, you agree that ShopToday.pk may contact you for legitimate order-related purposes, including order verification, advance payment instructions, shipping updates, delivery coordination, and customer support.

14. Privacy

Personal information provided by customers is handled in accordance with our Privacy Policy. Necessary information may be shared with courier companies, payment providers, and other service providers where required to process and fulfill an order.

15. Limitation of Liability

To the extent permitted by applicable law, ShopToday.pk will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, service interruptions, natural events, or other unforeseen circumstances.

16. Changes to These Terms

ShopToday.pk may update these Terms & Conditions when necessary. Updated terms will be published on this page and will become effective from the date of publication unless otherwise stated.

17. Contact Us

If you have any questions regarding these Terms & Conditions, order confirmation, advance payment, or delivery, please contact us through the official contact details provided on ShopToday.pk.

By placing an order on ShopToday.pk, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, including the Rs. 350 advance payment requirement for order confirmation.